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Toward Employment's Vision

We believe in a dynamic world of work where all people - regardless of race, justice system involvement, or where they live - have an opportunity to thrive

We champion the potential of every person to succeed in a rewarding career and work to strengthen policies that provide pathways to opportunity for all workers.

We do this by providing skill development for in demand jobs, comprehensive support, extended career coaching, direct connections to employers, and advocating for workforce investments that promote quality skills training, strengthened career navigation and second chance hiring practices.

Our 2025 Impact

2,806

Served in varying points of their multi-year career pathway.

359 People

Accessed credentialed training or paid on-the-job training.

705 People

Placed into employment.

$17.89/hr

Average starting wage for TE participants, more than $7 above OH minimum wage.

73% Retention

average job retention at 90 days, when employees are most susceptible to job loss.

192 Advanced

on the job with an average wage increase of over $3/hr.

$21.97/hr

Average advanced wage.

3,067 Supportive Services

received, including legal assistance.

History & Awards

Towards Employment - The First 50 Years
1976

Manpower Supportive Services, a program of Neighborhood Centers Association, is formed to provide supportive services for people starting a new job. Services include bus tickets and transportation supports, childcare, tools, boots, uniforms, health exams and eyeglasses.

Soad Mansour is the founding Executive Director.

1988

Manpower Supportive Services is rebranded Towards Employment.

1992

Towards Employment expands to provide job readiness training, job placement, and retention support for Greater Cleveland residents transitioning off public assistance.

1996

Soad Mansour, founder, retires after 20 years and an endowment is established in her honor.

Walter Ginn is hired as Executive Director.

2000

Towards Employment launched an innovative worksite-based job retention model, ACHIEVE, which helped reduce turnover in partner employers

2004

TE merges with Cleveland Works and adds specialized programming and legal services to assist Clevelanders with prior criminal justice system involvement to successfully enter the workforce.

2006

Walter Ginn retires after 10 years. Under his leadership TE received national recognition as a leader in the use of data for performance improvement and job retention support.

Jill Rizika is appointed as third Executive Director after joining as Associate Director in 2003.

2011

Towards Employment selected to coordinate Northeast Ohio implementation of WorkAdvance, a national, rigorous five-year pilot program also replicated in New York City and Tulsa. Supported by the federal Social Innovation Fund, and with local investment from the Fund for Our Economic Future, WorkAdvance delivers a continuum of aligned services designed to meet business needs and provide on-ramps and access so Clevelanders can succeed as they move onto manufacturing and health care career pathways.

2013

University Circle anchor institution University Hospitals joined with “community connectors” – Towards Employment and Neighborhood Connections to create Step up to UH to better link people to opportunity and to each other; equipping neighborhood residents with the job-ready skills and networks they need to succeed and advance

2014

TE receives a multi-year direct grant from the US Department of Labor to deliver career pathway programming for people returning from incarceration via work release programs or halfway houses.

Jill Rizika, TE’s Executive Director, is honored as one of 16 White House Reentry and Employment Champions of Change featuring citizens across the nation doing extraordinary things to empower and inspire members of their community.

2016

Implementation results of WorkAdvance are released on a national and local level. TE partners with The Fund for Our Economic Future to produce a local report with results and lessons learned in Cleveland.

Towards Employment opens Bloom Bakery, a social enterprise, preparing people who face barriers to employment for a career in culinary arts producing high quality artisan baked goods so Cleveland can prosper.

Annie E. Casey Foun­da­tion funds four-year effort to increase job oppor­tu­ni­ties for America’s young adults in five cities (Cleve­land, Hart­ford, Indi­anapo­lis, Philadel­phia and Seat­tle) Generation Work will help young people build­ careers and devel­op the skills employ­ers need. Towards Employment is the lead organization for Generation Work-Cleveland/Cuyahoga County and partners include Cuyahoga County, Ohio Means Jobs Cleveland/Cuyahoga County, the Fund for Our Economic Future and Youth Opportunities Unlimited. 

2019

US Department of Labor Reentry Project awards TE $3 million in funding to serve adults and young adults with criminal justice system involvement with connections to in-demand jobs (manufacturing, culinary/hospitality, construction, and IT).  TE was the only organization nationally to receive funding for both young adults and adults.

Towards Employment is a key implementation partner in Manufacturing Sector Partnership’s ACCESS to Manufacturing Careers program.  ACCESS trains and supports young adults disconnected from school or work and adults previously involved in the criminal justice system to fill in demand manufacturing positions with partner employers. Towards Employment works with participating employers convened by MAGNET, on design and delivery of a customized curriculum to create an on ramp to manufacturing careers. Precision Metalforming Association (PMA) provides the platform for technical training.

Towards Employment social venture Bloom Bakery closes after 4 years of business and training over 90 individuals in culinary and food service

2020

TE receives a national Second Chance Award from the US Bureau of Justice Assistance to provide a comprehensive response to people transitioning from prison, jail, or residential facilities. This award acknowledges collaboration – TE applied in partnership with Cuyahoga County Corrections, Cuyahoga Office of Reentry, and many community-based service providers.

Cuyahoga County Office of Reentry and Towards Employment launch Achieve Staffing, as an employment strategy that combines a staffing business model with supportive services that help job seekers with obstacles to employment enter and advance in the workforce. This model is funded through a Second Chance Act Department of Justice grant provided to the Office of Reentry in June 2018.

2021

Towards Employment partners with The Fund for Our Economic Future and The Deaconess Foundation to produce another Cleveland report with WorkAdvance local results and lessons learned from the pandemic.

The Local Initiatives Support Corporation, with grant support from the Cleveland Foundation, launches a Financial Opportunity Center® network in Greater Cleveland to help connect Clevelanders to greater economic mobility. Towards Employment is one of three nonprofit partners chosen to be part of this financial support national network of over 130 partner sites.

2022

After 46 years downtown in the Playhouse Square neighborhood, Towards Employment moves main offices to 3301 St. Clair Avenue in the St. Clair/Superior neighborhood.  New facilities allow greater focus on digital needs of candidates and alumni.

2023

Towards Employment receives a multi-year Growth Opportunities grant from the US Department of Labor to help young people ages 18 to 24 to succeed in the workforce and in their communities.

2024

Towards Employment competes successfully in national Yield Giving Open Call funded by philanthropist and author Mackenzie Scott and receives $2 Million, largest unrestricted gift in TE’s history.

2026

Towards Employment will celebrate 50 years connecting people to work.

Towards Employment Quilt

Towards Employment Quilt

In 2004, students from Roxboro Elementary School created 100 quilt squares inspired by Cleveland Works. In 2023 and 2024, TE staff, participants and families are creating 100 squares inspired by the careers and support TE provides.

Awards

Crain’s Cleveland Business Notable in Finance 2022

Coleen McDevitt, CFAO, a 2022 Crain’s Cleveland Business Notable in Finance. This award showcases the best in financial senior leadership in our city; individuals who manage, mentor, innovate and give back; they are recognized for their accomplishments at their companies, in their industries and in the communities where they live. 

Crain's Cleveland Women of Note 2019

Jill Rizika is a recipient of the 2019 Crain's Cleveland Women of Note Award.

Dominion Community Impact 2019

A panel of community judges selects the winners of this award, supported by Dominion East Ohio. TE was awarded for funding in support of Bloom Bakery – Baking the Change in March of 2019.

Browns 10 Days of Giving 2018

Initiative by the Cleveland Browns to bring awareness to 10 local community partners that rally Cleveland together to make a difference.

2018 AJC Isaiah Award For Human Relations

This award recognizes the extraordinary work of a local non-profit organizations which show significant initiative and leadership towards advancing intergroup understanding and respect.

Smart Business Smart 50

In June 2016, Jill Rizika was named one of the Smart Business Smart 50. The award celebrates the top executives of the 50 smartest companies in the region for their ability to effectively build and lead successful organizations.

Dominion Community Impact 2016

A panel of community judges selects the winners of this award, supported by Dominion East Ohio. TE was awarded for funding in support of WorkAdvance in March of 2016.

WIRE-Net Mission Builder Award 2015

Towards Employment received the 2015 WIRE-Net Mission Builder Award. Since 1990, WIRE-Net has honored manufacturing companies that have a positive impact on Cleveland and Northeast Ohio.

Social Determinants of Work

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Data tells us that our criminal justice, health care, education, housing, and workforce systems do not produce similar outcomes across all communities. Yet, data also shows that successfully navigating these systems allows job seekers to demonstrate strong “social determinants of work” – the non-work-related elements that impact a person’s ability to take advantage of job opportunities.
This knowledge strengthens our commitment to make sure that all job seekers are provided robust wrap-around supports, longer-term coaching, and legal services embedded in workforce programming. We are also committed to deepening employer engagement around more expansive hiring and retention practices, and investing in leadership training for alumni.

Towards Employment works with partners to provide individualized access to supportive services and other resources to Cuyahoga residents. Together, we work to address barriers of the social determinants of work.

The Social Determinants of Work

Job Flexibility

Healthcare

Childcare

Transportation

Sustained Education

Home & Community Health

Broadband Access

Access to Justice

WorkAdvance:
Our Career Pathway Model

Worker-Focused

Right job at the right time at the right place with seamless and comprehensive supports in place.

Employer-Focused

Deep understanding of employer needs that is responsive to hiring needs.

Advancement-Focused

From the beginning of engagement, an employment plan focused on growing a career, not just a job.

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Connect job seekers to high demand sectors that offer quality jobs with strong career pathways.

The program's model takes a dual customer approach to meet the needs of both job seekers and employers.

Intake and Screening

Ensure that they can benefit from training and can meet sector requirements.

First Step: Stability

Career Readiness

Help them understand the needs of their chosen sector and develop "soft skills".

Upskilling: Technical or paid on the job training

Provide training that leads to industry-recognized credentials for in-demand jobs.

Job Development & Placement

Facilitate entry into jobs for which they have been trained.

Retention & Advancement

Support performance and career mobility after initial job placement.

Alumni: Social Capital

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Learn More About Our Programs

Justice Impacted

We build individualized career on-ramps tailored to people who have experienced incarceration or other forms of justice involvement.

Click here to learn more about our reentry programs.

Young Adult Services

We build individualized career on-ramps for young workers (ages 18-24) that are community and pathway oriented.

Click here to learn more about our Young Adult programs.

Industry-Driven Careers

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Manufacturing

Free training & certifications for Manufacturing

ACCESS is your start to a great career in manufacturing! Earn while you learn with our 3-week paid training program. You will learn career readiness, technical skills, and be connected to employers to start, and advance in a manufacturing career.

Construction

Construction

TE connects you to training and certifications – at no cost to you – in fields like construction, transit, green infrastructure, broadband, and lead and brownfield remediation, providing supports and coaching every step of the way.

Healthcare

Healthcare

Towards Employment partners with healthcare providers to provide training and job placement to get you started in your healthcare career.

I.T.

Industry Standard IT Certification

Start your career in IT with foundational training with scheduled classes or self-paced credentialing. TE offers career readiness training, digital literacy training, personalized career coaching, and supportive services to prepare you for a career in IT.

Other Credentials & Training

Interested in a specific career path? Towards Employment's individualized career coaching works with you 1 on 1 to find a great career pathway fit for you. 

Other career pathways include:

  • Culinary
  • Environmental Services
  • Transportation
  • & More

Real people, real stories.

LaToria Davis

LaToria Davis

LaToria Davis

"Everybody has a story to tell."

Richard Jackson

Richard Jackson

Richard Jackson

"I feel like without Towards Employment I would not be on the path that I’m on. I love my job."

Linda Butts

Linda Butts

Linda Butts

"I am living proof that you can come from nothing and be something."

Tiara Colbert

Tiara Colbert

Tiara Colbert

"Towards Employment helps to build confidence. They help remind people they’re not alone, that this is a process."

Suppporting Funders

Bank of America
Bruening Foundation
Callahan Foundation
Citizens Bank
Cleveland Votes
Enbridge Charitable Foundation
Fairmount Presbyterian Church

Fifth Third Bank
Flagstar Foundation
Fowler Family Foundation
Huntington Bank
Lozick Family Foundation
Nordson Corporation Foundation
PWC

Saint Luke’s Foundation
Thatcher Family Fund
The Fred A. Lennon Charitable Trust
The Kelvin & Eleanor Smith Foundation
Third Federal Foundation
Thomas White Foundation
Union Home Foundation
US Bank

This list of foundation and corporate donors is current as of December, 2024.
If you do not see your name, please contact Adaora Schmiedl at aschmiedl@towardsemployment.org